Shipping policy

At Her Beauty Hair, we are committed to providing a smooth and reliable shipping experience. Each order is carefully prepared to ensure your items arrive safely and on time.


Processing Time

♥ Orders are processed within 3-4 business days
♥ Processing occurs Monday–Friday (excluding holidays)
♥ Orders placed on Friday begin processing the next business day
♥ Processing time is separate from shipping time


Shipping Methods & Delivery Estimates

♥ Express Shipping: 2–3 business days after processing
♥ Standard Shipping: 5–7 business days after processing
♥ International Shipping: 7–10 business days depending on destination
♥ Delivery timelines may vary based on carrier and location

All orders ship via trusted carriers to ensure secure delivery.


Tracking

Once your order ships, you will receive a tracking email automatically.

♥ Tracking may take up to 24 hours to update
♥ Please check spam or promotions folders if not visible
♥ If tracking is not received after 3 business days, contact support


Shipping Requirements

For security purposes:

♥ Billing and shipping information must be accurate
♥ Billing address must match your payment method
♥ Incorrect billing details may result in declined payments

Her Beauty Hair does not ship to P.O. Boxes. Orders must be shipped to a valid physical address.


Shipping Delays

While we work to meet all estimated delivery timelines, delays may occur due to:

♥ Carrier delays
♥ Weather conditions
♥ High order volume
♥ Holidays

Her Beauty Hair is not responsible for carrier delays once packages are shipped.


Customer Support

Monday–Friday: 10:00 AM – 5:00 PM (CT)
Saturday & Sunday: Closed

♥ Customer Support: 346-772-5664